A conversational AI ordering layer — fluent in Arabic and English.
Maro brings a real-time conversational interface to guest ordering. A guest scans the table QR, speaks naturally in Arabic or English, and a lip-synced AI assistant takes the order, confirms it, and routes it straight to the kitchen — on the exact same cheque BeSmart POS already runs on. No app to install, no new hardware, no separate system to operate.
How It Works
A natural-language layer over BeSmart POS's existing QR ordering flow — never a system of its own.
Scan
The same table QR code guests already use today — no app, no download, no account to create.
Speak
One tap opens the microphone. The assistant understands natural conversation in Arabic or English, detects the language automatically, and responds in kind — spoken aloud, with a lip-synced face.
Confirm & Send
The order is read back for confirmation, then routed straight to the kitchen — onto the exact same cheque BeSmart POS and the kitchen printer already rely on.
Meet Maro
Core Capabilities
Bilingual by Design
Automatically detects Arabic or English as the guest speaks, and responds — spoken and written — in the same language.
Real-Time Lip Sync
A responsive, speech-driven animated face gives the assistant a natural presence at the table — not just a voice.
Grounded in Live Data
Every recommendation and price is sourced directly from the live POS catalog — precise and current, never fabricated.
Unified Order Record
Orders are written to the same cheque as tap-ordering, so the till and kitchen operate exactly as they always have.
Engineered to Run Alongside BeSmart POS
Maro operates as an independent service layered on top of BeSmart POS — the core system is never modified. It communicates exclusively through the same guest-ordering interface the existing QR flow already relies on. Should the service ever be unavailable, operations continue uninterrupted, with tap-ordering always available as an instant fallback.