Maro
S²
Layla
Insights
01
On WhatsApp, by voice note
Voice notes back and forth, at any hour, until the table is held. Layla's confirmation carries the address.
1:12
ResMLaylaAI hostEvery table spoken for
Book by a voice note. Attended by AI.
Guests book the way they like: a call, a text or a voice note on WhatsApp. Layla, ResM's AI host, answers at any hour, in English or Arabic: she checks the book, offers times and confirms.
On its own, or bundled with 
R&B.
01How it works
From a voice note to a booked table.
- 01
The guest reaches out
A call, a text or a voice note on WhatsApp, or a message on Instagram, Messenger, Telegram or Apple Business Messages. Day or night.
- 02
Layla answers
ResM's AI host checks the book, offers times, and confirms, moves or cancels. Big parties go to your host for a call back.
- 03
The table is spoken for
The booking sits on the host stand and the floor plan.
With R&BWhen the party is seated, the cheque opens on the till.
New · from a voice noteYour restaurantLaylaAI host
Today
0:07
“A table for two tonight at eight, please. It's our anniversary.”
Layla
Booking confirmedTonight · 20:00 · 2 guests
Happy anniversary! A table for two, tonight at 20:00. You're booked. See you then.
Booking confirmedTonight · 20:00 · 2 guestsLaylaAI host
Watch Layla work.
Two bookings, from the guest's first word to the confirmation: one by voice note on WhatsApp, one on a call. Sound on.
Where guests reach her
- WhatsAppCallTextVoice note
- Phone
- Messenger
- Telegram
- Apple Business Messages
Any hour, in English or Arabic.
02The screens
What your host sees. What your guest sees.
Real screens from ResM.
Host stand
The host stand: the day's bookings in the day book.
Booking page
The booking page on a guest's phone.
Guest book
Illustration
GuestVIP
- Visits
- Spend
- VIP flags
- Birthdays
- Notes
Each guest's card in the guest book: visits, spend, VIP flags, birthdays and notes.
Floor setup
Setup: tables, seats, areas, and which tables may join.
03Events and big parties
Some nights need more than a table.
Events with deposits
Brunches and special nights, with their own hours.
EventFriday brunchIts own hours
A deposit per guestA payment link
Big parties go to a person
Layla knows when to hand over: a big party is passed to your host, who calls the guest back.
We're a big group on Friday. Can you fit us all?
LaylaFor a party that size, our host will call you back to arrange it.
LaylaYour hostCall back
04The restaurant suite
On its own, or with R&B.
On its own
ResM runs on its own: Layla and the four tools behind every booking.
ResMLaylaOn its own- Host stand
- Booking page
- Guest book
- Events with deposits
Bundled with R&B
When the party is seated, the cheque opens on the till.
R&BOne server · eight modules- 01R&B
- 02Maro
- 03Back of House
- 04S²
- 05WhatsApp ordering
- 06ResMYou are here
- 07Layla
- 08Insights
05Questions
Straight answers.
Can we use ResM without R&B?
Yes. ResM runs on its own, and it also comes bundled with R&B.
Who answers the guests?
Layla, ResM's own AI host. She checks the book, offers times and confirms.
Where can guests reach Layla?
On WhatsApp by call, text or voice note, and on the phone, Instagram, Messenger, Telegram and Apple Business Messages. The same host, the same memory, whichever door the guest opens.
Which languages does Layla speak?
English and Arabic, at any hour.
Can guests change a booking?
Yes. Layla confirms, moves or cancels bookings.
What about big parties?
They go to your host for a call back.
Can we take deposits?
Yes, for events: brunches and special nights with their own hours, a deposit per guest and a payment link.
06Book a demo
See it on your own tables.
A demo on your menu and tables.
We call back within one working day.